INTEVAC Inc. Santa Clara CA
Contract Senior Technical Writer 05/99 - 08/00
Wrote and illustrated highly technical end-user and service
manuals, test procedures, installation guides, and functional
descriptions for large disk sputtering systems, using Adobe Framemaker,
Illustrator, and Paint Shop Pro. Converted Pro "E"
and AutoCad drawings into Illustrator isometric EPS files for
insertion into Framemaker
documents. Using my illustrating skills, created new illustrations
using Illustrator and Paint Shop Pro.
Bradford Technical Associates Palo Alto CA
Contract Technical Illustrator - 06/00
As a subcontractor, created isometric illustrations to support
service documentation for a hand recognition unit.
CONTINUUM Santa Clara CA
Contract Senior Technical Writer - 1998
Edited laser user/service manuals, converted AutoCad drawings
into Illustrator EPS files for insertion into PageMaker documents,
created new illustrations for existing manuals, designed FrameMaker
templates and defined manual content for new laser product manuals.
XEROX COLORGRAFX, San Jose, CA 1989-1998
(formerly XES and Versatec)
Senior Technical Writer
Designed, wrote, and illustrated highly technical end-user and
service manuals, functional descriptions, theories of operation,
repair, and troubleshooting documentation for wide format color
and monochrome, electrostatic and inkjet printers.
Service manuals:
Accessed customer requirements, then, collaborated with electronic,
software, hardware, manufacturing engineers, and coordinated
with illustrators resulting in consistent customer satisfaction.
Printer/plotter and controller:
End-user manuals, specification manuals, software reference and
applications, parts breakdown, release notes and upgrade procedures.
- Management:
Managed the Xerox ColorgrafX publications department from 1994
to 1998.
This included:
• managing the writing and illustrating projects of a contract
writer, illustrator, and graphics artist
• planning and scheduling writing projects
• interfacing with international translator services for
translating manuals
• interfacing with printers for printing services
• converting documents from one file format to another
• upgrading publishing tools.
ZENTEC CORPORATION, Santa Clara, CA 1979-1989
Technical Writer/Instructor - 1983-1989
Trainer/Writer - 1981-1982
Electronics Technician/Field Engineer - 1979-1981
PRIOR TO 1979
Steady advancement and increasing responsibilities as an electronic
technician and engineer throughout the Bay Area. U.S. Air Force.